| 07/20/2026 | OriginLab | Hi VAVF,
I am afraid that we cannot reproduce your issue according to your description. If you do not mind, could you please send the .ms file to our technical support: https://www.originlab.com/restricted/support/newticket.aspx?c=3 . Then we can try to test your file and try to find out what went wrong. Thanks!
OriginLab Support |
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| 07/19/2026 | VAVF | I have successfully installed the software. The .ms file opened successfully the first time I used it, but the second time I tried to open it, the message “GC-MS: FILE FORMAT NOT RECOGNIZED” popped up. |
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| 05/07/2023 | OriginLab | Hi yushijun,
We cannot reproduce the problem from the limited information you provided. To troubleshoot this problem, please send us the details to our technical support: https://www.originlab.com/restricted/support/newticket.aspx?c=3
Please include the detailed steps leading to the error (if it happens to a special project, please also send us the project file), and a screenshot of the error message.
Thanks,
OriginLab Technical Service |
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| 05/06/2023 | yushijun | How to deal with the error: class method declaration has wrong number...? |
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| 07/13/2022 | noisse | good ! |
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| 11/30/2021 | OriginLab | Hi 1033852624@qq.com,
由于无法根据您的描述确认导致出现此问题的原因, 请将详细的问题,以及出现问题的文件,发送给我们的技术支持: https://www.originlab.com/restricted/support/newticket.aspx?c=3
我们会尽快测试和回复你。
谢谢
OriginLab |
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| 11/30/2021 | 1033852624 | 用原始数据date MS不能够画图,之前就是这么用的现在显示文件格式不正确 |
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| 11/29/2021 | jjbrown | 用原始数据画出的图不显示 |
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| 11/29/2021 | yukiOriginlab | Hi jjbrown, 请详细描述问题并将其发送至 https://www.originlab.com/restricted/support/newticket.aspx?c=3。
OriginLab Technical Support |
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| 11/28/2021 | jjbrown | 为啥电脑无法拖拽画图 |
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