6.74 FAQ-1074 Common Licensing Error Codes

Common-Licensing-Error-Codes

Last Update: 10/13/2020

An Error Code (LastErr: ###) may appear during Origin use. Please look at the list below to find the error code you encountered.

LastErr: 2 Can't Connect to OriginLab License Server - please try again later

LastErr: 3 No licenses available for the Product Key

LastErr: 4 Product Key is for older version of OriginLab

LastErr: 5 Product Key is Expired

LastErr: 109 Computer Name/Computer ID is not correct

LastErr: 160 Computer not in the same Timezone as Server

LastErr: 161 Product Key being used in the wrong Timezone

LastErr: 164 Version of Windows is Not Compatible

LastErr: 165 Product Key being used on the wrong computer

LastErr: 170 Product Key is for older version of OriginLab

LastErr: 171 Product Key is expired

LastErr: 402 Software installed with wrong admin permissions

Keywords:license, err code, LastErr

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Licensing and Installation

Licensing and Installation

FAQ-2 My trial time ran out but I didn't finish evaluating

FAQ-3 Do we need trial licenses for multiple computers?

FAQ-4 Why is there a watermark on my graphs?

FAQ-5 What is the difference between Origin and OriginPro?

FAQ-6 I installed the Origin (or OriginPro) trial version but I really want to evaluate OriginPro (or Origin). How do I fix this?

FAQ-7 Can I convert the trial into my purchased product?

FAQ-8 I installed Origin with the wrong serial number, how can I correct this?

FAQ-9 Why do I see an error message when trying to install Origin?

FAQ-10 How can I change 64bit Origin to 32bit Origin?

FAQ-12 Is there a Mac Version of Origin?

FAQ-13 Can I run my older version of Origin on the latest OS?

FAQ-14 When I start Origin it tells me to run as an Administrator. I am the Admin on this computer - so what do I do?

FAQ-15 Origin asks me for a User Files Folder. What is this?

FAQ-16 I try to start Origin but nothing happens! What is wrong?

FAQ-17 What should I do if double-clicking on my OPJ file fails to launch Origin?

FAQ-18 I am receiving missing DLL errors. How can I resolve this?

FAQ-19 What should I do when I see "System Folder Build Failed", "X-Function failed to execute" error messages?

FAQ-20 What should I do if my Origin crashes or freezes?

FAQ-21 How can I use my old fitting functions in my upgrade?

FAQ-22 How can I find out if a service release is available for my Origin?

FAQ-23 How do I use my custom files from my previous version in my Upgrade?

FAQ-25 What is the Computer ID and why is it needed?

FAQ-26 What is the Authorization Code and why is it needed?

FAQ-27 Does my computer always need an internet connection to run?

FAQ-28 How do I notify OriginLab that I am no longer using a licensed Origin computer?

FAQ-29 Why do I see a Registration ID in About Origin? What is that?

FAQ-30 My About Origin dialog says my license is owned by the wrong person. Why is this and how do I correct it?

FAQ-31 When I try to get a license, why do I see a message telling me the license has been upgraded and that licenses for previous versions are no longer available?

FAQ-32 Why do I see an expiration message when I start Origin?

FAQ-33 Why can't I paste text into the license dialog?

FAQ-35 When I try to get a license, I'm asked for an Access Code. What is this and why do I see this?

FAQ-36 When I try to get a license, I see a message telling me that I do not have access to the license. Why do I see this message and what can I do to solve it?

FAQ-37 When I start Origin, I see a License Information dialog box asking me to enter a Host Name or IP Address, how do I proceed?

FAQ-38 Where can I download the FLEXnet server and/or Origin vendor daemon?

FAQ-39 How can I change my license server to a new machine?

FAQ-40 Can I allow previous versions to run on my upgrade license to allow extra time to upgrade the client installations?

FAQ-41 I already have a FLEX license service managing another software. How do I add the Origin service to my existing FLEX server?

FAQ-42 I need to travel with my computer and run Origin. Can I do this?

FAQ-43 How can I borrow an Origin license for a longer period of time?

FAQ-670 When I start Origin on a client machine and enter the correct FLEXlm server HostName, the information is not accepted and the License Information dialog box re-opens. How do I fix this problem?

FAQ-671 What are Serial Numbers, License and Registration ID?

FAQ-711 I see a Dongle driver error message, Notepad or am asked to enter a license. What is wrong?

FAQ-716 What is mixed concurrent license?

FAQ-735 When running Origin on Mac, Why can't I paste the license text from the web page onto the Origin dialog?

FAQ-741 What license types are supported when run Origin on Mac?

FAQ-751 I see a message "License file missing or incorrect." when I run Origin. What is wrong?

FAQ-752 What should I do if my Origin cannot be started?

FAQ-787 When I try to activate Origin online I see Enter License, but nothing happens

FAQ-788 How do I transfer Origin to another computer?

FAQ-789 After upgrading my Operating System Origin asks me for a license

FAQ-790 Can I transfer my Origin license to another person? How do I do this?

FAQ-792 Why do I see "Your FLEXlm license file does not allow the requested feature." when I use Origin 2016 or higher version to connect with FLEXnet Server?

FAQ-793 What information does Origin send to the website for notifications?

FAQ-797 Do I have to deactivate my old version license before getting started with my new version?

FAQ-798 When I paste my license into Origin I see "The activation time has passed". Why?

FAQ-845 When I try to request a product key I see a message telling me I do not have access to the product key. Why do I see this message and what can I do to solve it?

FAQ-851 I have registered Origin. How do I get my Product Key?

FAQ-854 I see an error message when running Origin installshield. What is wrong?

FAQ-886 How do I get my Product Key?

FAQ-898 What is new in Origin 2018 for Node-locked license?

FAQ-899 I am an auto-upgrade user. Where do I find my product keys?

FAQ-900 I am qualified for auto-upgrade. How to activate my free upgrade to the new version?

FAQ-901 I am the Administrator of a node-locked group license. Some users have left our organization, and new ones need to use Origin. What is the best way for me to transfer product keys to the new users?

FAQ-902 I am the Administrator of a Lab. I need install Origin on 100 computers. What is the best way?

FAQ-903 I am the administrator of a large organization, when my users have to request to use Origin. It is hard to know who are using Origin. Is there a way to release/recover the license from some users?

FAQ-904 What are the changes for network license for version 2018?

FAQ-905 Am I eligible for New Version Update?

FAQ-910 I've entered the Registration Code provided by OriginLab but the webpage tells me that this code is invalid.

FAQ-915 Why do I see "license daemon: system error code: No such file or directory" error when starting the FLEXlm license server on Linux?

FAQ-916 Why do I see "bad ELF interpreter" error when Installing Flexnet Server on Red Hat Enterprise Linux?

FAQ-1003 Why Can't Origin Connect to the Internet to Check for Updates, Download Updates, or for Data Connectors?

FAQ-1028 When I try to install Origin, I see a negative amount of disk space available and cannot install. How can I install Origin?

FAQ-1031 Why do I see "orglab exited with status 53" error when I try to start FLEXnet Server?

FAQ-1074 Common Licensing Error Codes