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Sales: Frequently Asked Questions




What are Origin's licensing options?

OriginLab offers single and multi-seat licenses including node locked, concurrent, and dongle license management.

What is the difference between Origin and OriginPro?

Origin offers all the features of Origin plus extended analysis tools. Compare Origin and OriginPro's analysis features.

Why should I choose OriginLab?

At OriginLab, we realize that you have multiple companies and products to choose from for your data analysis and graphing needs. See why we think OriginLab is your better choice.

Are there any restrictions on publishing figures produced by Origin?

No - there are no restrictions in publishing figures produced by Origin. The Origin evaluation does include a demo watermark in exported and copied graphs, but the Origin product will not include this. View Origin citation examples.

Can I upgrade to Origin 9.1 or OriginPro 9.1?

If you have a permanent license of Origin or OriginPro version 8.1 or higher, then you can upgrade to the latest version. Customers within the US and Canada should call OriginLab directly to speak with our Sales team. Customers in other countries should contact their local distributor.

If you have a version older than version 8.1, you would need to purchase a new license.

Upgrades may be purchased when new versions are available, but it may be better to consider the purchase of a Maintenance Plan.

Is there a student version of Origin?

Yes, it is called the Student Version License, and is for student's personal use only. It is not permitted to install the license on a college or university-owned computer.

Is there a Mac version?

Currently, there is no native Mac version of Origin, however, the new Intel-based Macs can run Windows programs seamlessly using virtualization software.

What are the best price options for Academic Customers who want to install the software on University-owned computers?

OriginLab provides significant discounts for academic institutions in addition to our volume discounts. We offer teaching lab/classroom licenses, research lab licenses, as well as department and university-wide licenses.

Read how the University of Tulsa integrates Origin into their physics classes.

How many machines can I install the software on?

With the one-seat node locked license, you can run the software on two computers. The second computer is a benefit of maintenance, for which the first year is included when you purchase this license.

With the multi-seat node locked license, you must choose how many "seats" you need to purchase. For example, if you need to run Origin on 10 computers, you should purchase at least a 10-seat package.

With a Concurrent Network license, you can install the software on any number of networked computers. The provided license management software permits only the purchased number of seats to run at a given time.

With a dongle license, you can install the software on any number of computers. The provided dongle(s) permits only the purchased number of seats to run at a given time.

What are the benefits of the Annual Maintenance plan?

A Maintenance Plan costs less than a one-version back upgrade and provides many useful benefits for a 12-month period, including (a) automatic upgrades as new versions become available, (b) Home-use licenses (not for use on at-site computers) and (c) on-going technical support for the duration of your Maintenance period.

Support for Annual Maintenance customers also includes troubleshooting custom applications, such as LabTalk scripts.

For multi-user package Maintenance customers - custom webinars are available by request.

Access to beta versions of new products and upgrades to preview and beta test prior to release.

Does the Annual Maintenance plan automatically renew?

No, the Annual Maintenance plans do not automatically renew. You will be contacted by a Sales department representative before your Annual Maintenance expiration date with a price quote to renew your maintenance agreement. If you wish to upgrade your Annual Maintenance now, please contact your OriginLab Sales department representative.

Why is there a watermark on my graphs?

The Origin demo and the OriginPro demo software are programmed to place watermarks on all graphs. This watermark only appears on the free evaluation software. Once a license is purchased, you can license your demo installation and the watermarks will no longer appear.

I installed the Origin evaluation but I really want to evaluate OriginPro. How do I fix this?

You can run Origin's Add or Remove Files: Modify program to convert your Origin evaluation to an OriginPro evaluation. After modifying your evaluation to OriginPro, start the OriginPro evaluation and use the licensing dialog that opens to obtain your OriginPro evaluation license.

My evaluation time ran out but I didn't finish evaluating. How can I keep using the evaluation?

If you were running the evaluation in the three day unlicensed mode, you can use the evaluation license dialog to obtain a license for an extended evaluation period.

If you already obtained an evaluation license and have reached the end of that evaluation period, please contact the OriginLab Sales department or your Origin Distributor to discuss extending your evaluation.

Our organization wants to evaluate Origin on many computers. Do we need to get evaluation licenses for all of them?

You can use the same installer to install the evaluation on each computer. Once you start the evaluation on one computer and use the licensing dialog to obtain an evaluation license, you can use that same evaluation license on all the other computers.

For the other computers, start the evaluation and choose the option "I already have an evaluation license - how do I enter it?".

Can I convert the evaluation into my purchased product?

Yes, you can run Origin's Add or Remove Files: Modify program to convert your evaluation to a product.

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