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6.17 FAQ-18 I am receiving missing DLL errors. How can I resolve this?

Last Update: 4/13/2015

Origin 8.6 and later versions are built using Microsoft (MS) Visual C++ 2012, and thus it requires certain MS DLLs to run. These DLLs need to exist on the computer where Origin runs. You may see an MS DLL error at Origin startup on a computer without these DLLs, especially if you use MSI to install Origin.

To install the MS DLLs, the computer must have Windows Installer installed. If the OS is old (such as XP Sp2 or earlier), then it may not have Windows Installer present. So in such case, you will need to install Windows Installer first, and then the MS DLLs.

Learn more and download the Windows Installer (if needed) and MS DLL installers here


Keywords:Error Message, Origin Version, Other Software, Origin Installation

 

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